A.Vision and Mission Statements for investors.

  • Vission
    Invest with knowledge & safety.

  • Mission
    Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Details of business transacted by the Research Analyst with respect to the investors.


C. Details of services provided to investors (No Indicative Timelines)


D. Details of grievance redressal mechanism and how to access it

  1. Investor can lodge complaint/grievance against Research Analyst in the following ways:

    Mode of filing the complaint with research analyst

    In case of any grievance / complaint, an investor may approach the concerned Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.

    Mode of filing the complaint on SCORES or with Research Analyst Administration and Supervisory Body (RAASB)

    1. SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time-bound manner)(https://scores.sebi.gov.in)

      Two level review for complaint/grievance against Research Analyst:

      • First review done by designated body (RAASB)
      • Second review done by SEBI
    2. Email to designated email ID of RAASB
  2. If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through online conciliation or arbitration.

With regard to physical complaints, investors may send their complaints to:

Office of Investor Assistance and Education,

Securities and Exchange Board of India,

SEBI Bhavan, Plot No. C4-A, ‘G’ Block,

Bandra-Kurla Complex, Bandra (E),

Mumbai - 400 051


E. Rights of investors.

  • Right to Privacy and Confidentiality
  • Right to Transparent Practices
  • Right to fair and Equitable Treatment
  • Right to Adequate Information
  • Right to Initial and Continuing Disclosure
    • Right to receive information about all the statutory and regulatory disclosures
  • Right to Fair & True Advertisement
  • Right to Awareness about Service Parameters and Turnaround Times
  • Right to be informed of the timelines for each service
  • Right to be Heard and Satisfactory Grievance Redressal
  • Right to have timely redressal
  • Right to Exit from Financial product or service in accordance with the terms and conditions agreed with the research analyst
  • Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products and Services
  • Additional Rights to vulnerable consumers
    • Right to get access to services in a suitable manner even if differently abled
  • Right to provide feedback on the financial products and services used
  • Right against coercive, unfair, and one-sided clauses in financial agreements

F. Expectations from the investors (Responsibilities of investors).

  • Do's
    1. Always deal with SEBI registered Research Analyst.
    2. Ensure that the Research Analyst has a valid registration certificate.
    3. Check for SEBI registration number.

      Please refer to the list of all SEBI registered Research Analyst which is available on SEBI website in the following link: (https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14)

    4. Always pay attention towards disclosures made in the research reports before investing.
    5. Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments. You may make payment of fees through Centralized Fee Collection Mechanism (CeFCoM) of RAASB if research analyst has opted for the mechanism. (Applicable for fee paying clients only)
    6. Before buying/ selling securities or applying in public offer, check for the research recommendation provided by your Research Analyst.
    7. Ask all relevant questions and clear your doubts with your Research Analyst before acting on recommendation.
    8. Seek clarifications and guidance on research recommendations from your Research Analyst, especially if it involves complex and high risk financial products and services.
    9. Always be aware that you have the right to stop availing the service of a Research Analyst as per the terms of service agreed between you and your Research Analyst.
    10. Always be aware that you have the right to provide feedback to your Research Analyst in respect of the services received.
    11. Always be aware that you will not be bound by any clause, prescribed by the research analyst, which is contravening any regulatory provisions.
    12. Inform SEBI about Research Analyst offering assured or guaranteed returns.
  • Don'ts
    1. Do not provide funds for investment to the Research Analyst.
    2. Don’t fall prey to luring advertisements or market rumours.
    3. Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
    4. Do not share login credentials and password of your trading and demat accounts with the Research Analyst.

Investor Complaints Data for the month of June 2025 (Research Analyst)

(1)
SN
(2)
Received from
(3)
Carried forward from previous month
(4)
Received during the month
(5)
Total Pending
#
(6)
Resolved
*
(7)
Pending more than 3 Months
(8)
Average Resolution time^ (in days)
1Directly from Investors000000
2SEBI (SCORES)NANANANANANA
3Other Sources (if any)000000
4Grand Total00000

Number of complaints received during month against the RA due to impersonation by some other entity:

Note: In case of any complaints received against the RA due to impersonation of the RA by some other entity, the RA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, RA must close such impersonation related complaints after following the due process as specified by SEBI/ RAASB.

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month.

^ Average Resolution time is the sum total of time taken to resolve each complaint, in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

(1)
SN
(2)
Month
(3)
Carried forward from previous month
(4)
Received
(5)
Resolved*
(6)
Pending#
1April - 20250000
2May - 20250000
3June - 20250000
4July - 2025
5August - 2025
6September - 2025
7October - 2025
8November - 2025
9December - 2025
10January - 2026
11February - 2026
12March - 2026
Grand Total0000

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SN Year Carried forward from previous year Received during the year Resolved during the year* Pending at the end of the year#
12021-220000
22022-230000
32023-240000
42024-250000
52025-260000
Grand Total0000

* Inclusive of complaints of previous years resolved in the current year.

# Inclusive of complaints pending as on the last day of the year.




Shriram Insight Awards

Attention Investors

  1. Prevent Unauthorized Transactions in your account. Update your Mobile Numbers/Email IDs with your stock brokers. Receive information of your transactions directly from the Exchange on your Mobile/Email at the end of the day.
  2. Prevent Unauthorized Transactions in your demat account. Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day. (Issued in the interest of Investors)
  3. KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI-registered intermediary (Broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary.
  4. Investors need not issue cheques while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries regarding refund since the money remains in investor's account.
  5. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
  6. Update your Mobile Number and Email id with your stock broker/depository participant and receive OTP directly from the depository on your Email id and/or Mobile Number to create pledge.
  7. Pay 20% upfront margin of the transaction value to trade in cash market segment.
  8. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, and NSE/INSP/45534 dated August 31, 2020, and other guidelines issued from time to time in this regard.
  9. Check your Securities/MF/Bonds in the consolidated account statement issued by NSDL/CDSL every month.